Frequently Asked Questions
Everything you need to know about shopping with Ansin.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US, while international orders may take 10-15 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags still attached. Simply visit our returns portal to start your request.
How do I determine my correct size?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
Ansin accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.
Can I cancel or modify my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 1 hour of placement by contacting our customer support team.
Are your materials sustainably sourced?
We are committed to ethical fashion. Over 80% of our current collection is made from organic cotton, recycled polyester, or eco-friendly Tencel fabrics.